Versand

Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with YUNICUS. We are committed to providing reliable, convenient, and efficient delivery services for customers worldwide.

Free Shipping

We offer free standard shipping on all products purchased through our online store.

There is no minimum order value required for free standard shipping.

Order Fulfillment

Depending on destination, product availability, and inventory location, retail orders may be fulfilled through:

  • YUNICUS overseas warehouses in the United States or Europe;

  • Amazon fulfillment channels;

  • Other authorized logistics and fulfillment partners.

We will select the most suitable fulfillment method based on your shipping address and available inventory.

Orders containing multiple products may occasionally be shipped separately from different warehouses or fulfillment centers.

Estimated Delivery Time

Delivery times vary depending on destination and fulfillment method.

United States and Europe

Orders fulfilled through our U.S. or European overseas warehouses, or applicable Amazon fulfillment channels, are generally expected to arrive within:

5–7 business days

Other Countries and Regions

Orders shipped to other supported international destinations are generally expected to arrive within:

10–15 business days

Delivery times are estimates and may vary due to:

  • Customs clearance;

  • Carrier operations;

  • Public holidays;

  • Weather conditions;

  • Peak shopping periods;

  • Local delivery conditions;

  • Other circumstances beyond our reasonable control.

Tracking Information

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the carrier's tracking system to update after shipment.

If you have not received tracking information or believe there may be an issue with your delivery, please contact our customer service team.

Delivery Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

Once an order has been processed, packed, or shipped, we may not be able to change the delivery address.

Additional costs caused by incorrect or incomplete address information provided by the customer may be the customer's responsibility where permitted by applicable law.

Delayed or Lost Packages

Delivery delays may occasionally occur due to customs procedures, carrier delays, weather conditions, public holidays, peak seasons, or other factors outside our reasonable control.

If your package appears significantly delayed or lost, please contact us. We will assist in checking the shipment status and communicating with the relevant logistics provider where appropriate.

Returns and Exchanges

YUNICUS provides a 30-day return and exchange period.

Customers may request a return or exchange within:

30 days after receiving the order

Products must meet the applicable return conditions stated in our Return & Refund Policy.

Return and Exchange Shipping Costs

Return and exchange shipping costs depend on the reason for the request.

Product Quality Issues or Company Responsibility

If the return or exchange is caused by:

  • Product quality issues;

  • Manufacturing defects;

  • Damaged products received;

  • Incorrect products sent by YUNICUS;

YUNICUS will provide return shipping at no cost to the customer and assist with an appropriate solution, including replacement, exchange, or refund where applicable.

Customer-Related Returns or Exchanges

If the return or exchange is caused by customer-related reasons, including:

  • Selecting the wrong size;

  • Changing the preferred color or style;

  • Personal preference;

  • Change of mind;

  • Other reasons unrelated to product quality or YUNICUS responsibility;

the customer may need to cover part of the return or exchange shipping cost.

Because return costs vary depending on:

  • Customer location;

  • Product;

  • Warehouse location;

  • Shipping method;

the specific return shipping arrangement and applicable cost will be confirmed by our customer service team before the return is sent.

Please contact us before returning any product.

Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If you receive a damaged, defective, incorrect, or quality-related product, please contact us promptly.

Please provide:

  • Order number;

  • Description of the issue;

  • Photos or videos showing the problem where applicable.

Our customer service team will review your request and provide an appropriate solution.

Customs Duties and Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, or other local charges depending on the destination country or region.

Unless clearly stated otherwise during checkout, these charges are not included in standard shipping fees and may be the customer's responsibility where applicable.

Customers are encouraged to check local customs requirements before ordering.

Shipping Restrictions

Certain products or shipping methods may not be available in some countries or regions due to:

  • Inventory availability;

  • Carrier restrictions;

  • Customs requirements;

  • Local regulations.

If we are unable to fulfill an order to your destination, we will contact you and provide an appropriate solution.

Contact Us

If you have questions regarding shipping, delivery, tracking, returns, exchanges, or shipping costs, please contact our customer service team.

Email: yunicus@outlook.com
Phone / WhatsApp: +86 18030168951